CARA SINGAPURA BERJAYA DALAM NEGOTIATION DENGAN MALAYSIA!

Eighth, an effective negotiator is one who is able to understand the mindset of the other party. To negotiate successfully with Malaysia, a Singapore negotiator should understand the content of the Malay “cultural box” and behave in a manner that is not offensive to a Malay. The way to approach such negotiations would be to adopt a “halus” manner, combining the “hard power” of solid facts and legal arguments with the “soft power” of courtesy, friendship and warmth. Therefore, a good negotiator must possess I.Q., E.Q. (emotional intelligence) and C.Q. (cultural intelligence).

Ninth, it is unrealistic and counter-productive for Singapore negotiators to enter discussions with their counterparts with the expectation that they will behave like Singaporeans.Singapore negotiators cannot expect others to be equally efficiency-driven and must cultivate the virtue of patience.

DIpetik daripada www.ideapelampau.blogspot.com